Refund Policy

At Codence Studio, we strive to deliver high-quality digital solutions and services. We value your satisfaction and aim to be transparent about our refund policy. Please read the following terms carefully before engaging our services.

Eligibility for Refunds

Refunds are considered only under the following circumstances:

• If the project has not been started and no significant work has been delivered.
• If you have made a duplicate payment by mistake.
• If the service delivered is substantially different from what was agreed upon in the initial contract or proposal and Codence Studio is unable to rectify the issue within a reasonable timeframe.

Non-Refundable Situations

• Payments made for completed milestones, approved deliverables, or services already rendered.
• Change of mind or project cancellation by the client after work has commenced.
• Delays or issues caused by third-party services, platforms, or client-side inaction.
• Custom development, design, or consulting services once work has started.

Refund Process

• To request a refund, please contact us at refund@codencestudio.me with your project details, payment proof and reason for the request.
• All refund requests will be reviewed within 7 business days. We may request additional information to process your claim.
• If approved, refunds will be processed to the original payment method within 10 business days.

Contact & Support

For any questions or concerns regarding our refund policy, please contact Ganesh Wadhe, Founder of Codence Studio, at refund@codencestudio.me.

Policy Updates

Codence Studio reserves the right to update or modify this Refund Policy at any time. Changes will be posted on this page with the updated date. We encourage you to review this policy periodically.